let's start with the mandatory 90 min tour. We arrived at 8am and wanted to finish before 11:15am so we could be able to take the shuttle to the theme park for my daughter birthday. The salesperson Jennifer took 3 hours and I told her we had to catch the shuttle she stated it would be ok if we finish up and if we miss it she will get someone to take us. So we sat there up until 11:37am we decided we didn't want to buy a package she than gave us her ass to kiss and to top it off the guy after her to close the deal was even unprofessional and nasty. No means no and they shouldn't change their attitude base on our decision. We were close to purchasing a package but when I seen they whole demeanor change I'm glad I didn't!!!! I rather spend my money elsewhere. Jennifer didn't even apologize, I'm glad I didn't give her my sale!!!! the 90 min tour is a waste of time, I wasn't even accommodated and I will be complaining to corporate!!!
Wonderful resort. The room was very clean and we'll stocked. The bed was comfy and the bathroom very appealing. The pots could be better, since everything we cooked stuck to them. And maybe a few more paring spaces for guest. It was still a lovely quiet stay for a nice Disney vacation.
The villas are nice and comfortable a movie theater in the main building, water park behind the main building with 3 slides, 1 pool, a playground and a lazy river. They Have Breakfast, Lunch, and Dinner restaurants along with Starbucks a Hershey's Ice Cream Store and a Market Place. They have 14 pools and a Westgate Owners Barbecue on Monday at 12 and two Westgate Owners Breakfasts each week at pool 13 and there is a poolside bar. A fitness center and spa are at Pool 13 also. The Movie Theater shows Disney movies all week. The owners lounge at the main building on the third floor has Danishes, Popcorn, Cookies and Soda. There are paddle boats at swan lake along with other activities each day at Swan Lake. Overall as a Westgate Villa Owner the place is very classy and comfortable and I would advise any one to go there and as an owner you get gifts from Westgate.
Very nice place and our attendant was very helpful. However, our place is NOT Handicap accessible!! Table is good. A person can get legs under it while sitting in wheel chair. Kitchen, most items are very hard to reach. Bathroom: toilet is too short, shower is not roll in with a walker accessible and very hard to get in No grab bars at all, sinks are not available to wash hands, because there is a normal vanity. Bedroom.... the bed is so tall we had to get a step in order to get in. Last but not least... you can hear everything that is going on next door!!
Great place to stay with lots of things to do... multiple pools, putt putt golf, swan paddle boats, lazy river, water park, restaurants on site, close to area attractions(Disney/Universal), shopping, etc..... rooms were very nice and clean! Walls were kinda thin but still ok, pet friendly rooms. Activities for children(crafts). I would definitely recommend this place!!
Westgate Vacation Villas Resort Spa is a US Movie Theater based in Kissimmee, Florida. Westgate Vacation Villas Resort Spa is located at 7700 Westgate Blvd, Kissimmee, FL 34747, USA.
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