Store gets packed sometimes but the lines go quick.
They try to be so quick that they get aggravated when you take long to order. But other than that. Food was extremely quick. I never had a problem with fresh food and the cashier was pretty chill.
I left work after a 10 hr. Shift. The line was looong!! Waited almost 15 mins. When we reached the front. They were out of steak. I gave the manager a hard time about not having steak done. They were preparing it. He said we can have a seat and wait for it to be done. I exclaimed that I wAs tired and aggravated I did not want to wait. So I picked the chicken. He apologized for the inconvenience and gave me a drink. On the house. My passion is customer service!!
Their restaurant stunk of trash, we waited in line forever because one of the employees kept messing up orders. She messed up both of my bowls. Nothing was done to fix it. The staff is awful, the food was mediocre at best and the store was dirty and smelled.
Thank you Anthony for empathizing. And giving such great customer experience!! ❣
I was told steak would be ready in 5 minutes. About 10 minutes later I asked if it was ready. Only to then be told they JUST put it on the grill.... One night I came in and the didn't have steak or chicken or tomatoes
Only reason it's getting 2 stars was because of the cashier Daneishalis. She was the most helpful of all. First the guy getting the orders started kept telling all of us this he was new and getting used to it. I think they should have someone there if he's not sure what he is doing. The person in front of me asked for a bowl with white rice and an extra tortilla on the side. She got a burrito with brown rice and he let 2 tortillas burn in the press. The girl putting the topping was trying to go too fast and not listening talking over the customer. Again the person in front of me got the wrong toppings and when they asked for another bowl she completely ignored her. I haven't been in here for about 3 months and was very surprised how it has changed in customer service.
Chipotle Mexican Grill is a US Restaurant based in Kissimmee, Florida. Chipotle Mexican Grill is located at 3254 N John Young Pkwy, Kissimmee, FL 34741, USA.
Please contact with Chipotle Mexican Grill using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Chipotle Mexican Grill opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Kissimmee