Every time I come to Orlando I buy the tickets for the parks here. You can save money, even more when you’re traveling with a group of people like I am. We just saved $140 following Tom’s recommendations. He’s one of the owners, excellent customer service!! Very nice people will take care of you if you visit them. I definitely recommend this place!
Went out on a limb and purchased tickets at a little bit of a lower price online and it was a terrible idea so far. I ordered 2 adult park to park tickets for 2 days w/ 2 days free. What I received is 4 1 day 1 park base tickets. So that's only 2 days for 2 people and not at all what I wanted. I called to leave a message so I could get the tickets changed. I hope they will take care of me, I will update this review so everyone knows how they handled the mistake. If they correct the mistake then I will be happy. But, if not it will be a big headache and possibly I will be out a lot of money. It is probably safer to just buy directly from universal.
Update: The ticket center responded to my call the very next morning and said that they sent the wrong tickets by accident, and I received the correct tickets. Thank you, I would recommend this place to others save some money.
I received a call the morning after making a ticket purchase from an employee asking me to confirm my purchase of Disney tickets. The number did not come from the number listed on the email confirmation I received, so I immediately became suspicious. I hung up and called the number on the email and received the same employee. I explained to her I was wary of the call since I've encountered fraud in the Orlando area in the past. She explained she was also wary of me since I hung up. I understood where she was coming from, but she seemed to be unable or unwilling to get past that point and get on with the purpose of the call. She insinuated a couple of times that she was about to cancel the order. So, finally, I just gave up and told her to cancel it.
Very satisfied! Initially there was some miscommunication regarding the bonus water park passes, but Doug, the owner came through for me. He was very accommodating and professional, and went above and beyond. Excellent customer service!
I can't be the first customer to have hung up and called back because they were a little suspicious of the call. I've placed orders with this company before. However, I was disappointed in this particular employee's way of going about the process of verifying the transaction. She definitely was not a good representative of the company.
Don’t deal with these guys, especially if outside the USA- I bought tickets from them two years ago without any trouble, but this time, they charged my card in full and then subsequently claimed that they couldn’t provide etickets to me as my bank does not have ‘address verification’?? Lost over USD70 when they refunded the money in Bank/exchange fees and ended up buying through Disney... waste of time and money
The Official Ticket Center is a US Amusement Park based in Kissimmee, Florida. The Official Ticket Center is located at 3148 Vineland Rd. (S.R. 535), Kissimmee, FL 34746, USA.
Please contact with The Official Ticket Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Official Ticket Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Amusement Park in Kissimmee