Sounds like a scam to me... They will not quote hourly price over the phone or even give a round about estimate on what it would cost to change a toilet. They say they need to send a plumber to give you an estimate and they charge for that. So basically you're at their mercy once they get to your home. No thanks!
BEWARE!!! The phone customer service person was great until the plumber came out. I had a leak under my bathroom. The plumber insisted that he needed to replace my ENTIRE houses plumbing. When I asked how much it would cost to replace the segment that was leaking, he wanted $1479 to replace a segment of pipe. The service call was supposed to be $45; however, they charged $168 because he said it was an estimate and not a service call.
Ben Franklin Plumbing is a US Plumber based in Kissimmee, Florida. Ben Franklin Plumbing is located at Kissimmee, FL 34741, USA.
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