When we arrived a young man who as I later found out works in the back and a young woman approached us. The young lady started to speak and the rude young man with black framed glasses appt. 6ft tall stuck his hand up in front of the beautiful young black lady as if to say shut up. I asked him to "please don't stick your hand in her face". "that's really rude". He copped an attitude and we chose our own table. He placed the menus on the table and whispered something in her ear and walked away. The service from the beautiful young lady was spot on and she was attentive and polite. I felt bad that any man would treat a woman in the fashion that the young man showed. I felt even worse for the young lady as I know she was embarrassed by his actions. Please please review customer service skills with everyone including kitchen staff. Also review or establish employee relations and communication skills. If these were implemented that embarrassing situation could have been avoided. The food was good, the tea was great. Thank you for you time and please consider my suggestions.
Everything was clean the staff was friendly and I liked the food. They got my husband's order wrong so they brought him the wrong food. he decided not to say anything since he didn't want to wait for them to cook a new burger. He did enjoy what he ate.
A little on the pricey side, excellent shakes, but slow service despite the number of employees. Could be friendlier.
My bf wanted to have a burger, so we went there. He got the crunchy bacon avocado ranch burger with onion rings, and I got their vegetarian black bean burger which tasted literally like nothing! No spices, no salt, nothing. I just couldn't eat it! Our server was a young, nice lady; she told the issue to the manager who came immediately to our table and apologized. He also told me that the burger is a new product and they still work on it! However, the staff is super friendly and helpful! The place has 50s style interior design; there are booths and it is clean.
Not too friendly. Fairly slow and prices are a tad bit high
Johnny Rockets is a US Restaurant based in Kissimmee, Florida. Johnny Rockets is located at 3230 N John Young Pkwy, Kissimmee, FL 34741, USA.
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