After being a customer for over 2 year's i get a call from an employee to collect a payment that was 2 days late suggesting they would pick up the item if i didn't make the payment immediately. I've been late in the past more than 3 days and i have paid them. Im returning the electronics to the store just to stop the threats of them picking up the item after 2 years and only 2 days late.the employee's attitude over the phone made me no longer want to be a customer.
I think buddy's is a good company. They will work with you on payment. They have very good people that work for help.. I'm a very up front person so there you have it. From the horses mouth.
Worst experience. Rude manager needs a course in manners and how to deal with customers , the people that work there give great service. Why is it that the only idiot in the place is a manager!
Most unprofessional people ever, this is a furniture lease store, key word is "lease" but yet they want to make you keep the furniture because in their own words it's not good business to rent furniture for a short period of time! Then what is your business make people buy furniture at almost triple the price? Listen you guys are in the rental business, so maybe you should do just that. I rented a bedroom set and straight out told them it was for a short term due to a family visit and from the get go they made it super difficult, telling me they couldn't do it unless I payed a month in advance! A month that would cost me 170.00 dollars which is ridiculous ! When I said i wouldnt do it they changed their mind and said they would take two weeks. The bed I ended up not using at all and it sat at my house for two weeks and I called the store for pick up the "customer friendly " employee told me that I had to keep it and pay for two more weeks , I told him over and over that i had no use for it and i wouldnt keep it they said "It's in your house so youre using it and you need to pay and keep it" can you believe that! After all and when i was finally contacted with the manager he said we will pick it up wednesday ( i was calling monday but whatever) he said i still owe them for the two weeks im not going to use and could never rent there again! Btw it's wednesday and they did not show for pick up. These people are a fraud and please stay away from them, they should go outside and change their sign from buddy's rentals to buddy's must buy! Stay away and gave them one star because a no star is not an option in their review menu, so even that is a fraud.
Buddy's has been very Excellent to helping me when I'm struggling. They maintain a very professional and nice attitude toward customers. And I love them
Buddy S Home Furnishings is a US Electronics Store based in Kissimmee, Florida. Buddy S Home Furnishings is located at 1534 W Vine St, Kissimmee, FL 34741, USA.
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