Overall the experience was very good. Please as with any rental agency double check the paperwork before leaving. I was told I had a full tank of gas in the car and it was only 5/8's full; I spoke with the clerk and she adjusted it. Just for my own piece of mind I took a photo just in case when I returned the notes were not there. Just as I expected when I returned they said I would be charged as it was not returned with a full tank of gas; I showed them my paperwork that it was 5/8's and I brought it back with 6/8's tank (which I also took a picture of). The clerk said it was only 1/2 full, I showed him my pictures and had to physically walk him back out to the car and have him turn it on again with me present, "his response oh I guess the needle didn't go all the way up". Its a minor inconvenience but still one I should not have experienced. Also the oil change light came on about 10 miles into my trip, I called back and they had to look up the report on when the oil was changed and stated that it was just changed before I picked up the car and the computer must not have been reset. Again for my own piece of mind I checked the oil level more than once during my trip and everything worked out just fine.
Excellent service the lady who helps us attended us with incredible patience and let us know everything about the service contracted and all the stuff related, I will recommend it to my friends on holidays
The car was great and was in excellent condition. Minus a hiccup or 2 with the staff I had a great experience and will certainly rent from the location again.
Great service and the whole process was quick and easy. I recommend Avis.
This is a small Avis/Budget rental location, but the service was friendly and prompt, and the car was great! I would definitely rent from here again.
Avis Car Rental is a US Car Rental based in Kissimmee, Florida. Avis Car Rental is located at 5770 W Irlo Bronson Memorial Hwy #434, Kissimmee, FL 34746, USA.
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