It's going on a month and no documents !!! I decided to to call them , the receptionist cut me off and told me to call on Saturday and in mid sentence she hung up . ...called again and spoke to Anderson he offered a apology afterwards I demand a refund which was mailed to me . Between the lazy,rude , unprofessional Doctor. Ghetto ratchet receptionist why go here when there's plenty of clinics that perform the physical , without the headaches
This is the most caring doctor that I have ever met . The staff was very friendly, and the service was amazing .
Absolutely love Dr Yanez .. He made me feel very comfortable and very upfront. He helps me change m health for the better and really cared about my health. Love love love
Made a appointment for a immigration physical for my wife , she handed her immunization card written in Spanish , the Dr actually studied in Dom. Rep... They called after the 1st visit and informed us that a 2nd urine sample was needed as my wife " did not fill the jar " which was a lie .... She gave a 2nd sample , they informed us that the results would be in a couple of days , my wife called and was informed that Arianna the person that could answer her questions only works on Saturdays .. we called for 3 weeks and we got the runaround , in that time I got a bill from the lab for 200.00 ..never was informed of a separate bill ! ....my wife went to the VIP (on a SAT.) After going over all the paperwork was informed that Monday her documents would be ready, driving home was called and told that some vaccines we're missing ... My wife had to point out the name and page on her immunization card of the vaccine in question ... Being that the Dr. Is Spanish and studied in Dominican Republic and the documents are from the country you would think he would know the name for it !! They informed us everything was ok and documents would be ready blah blah blah .... Got a call 3 days later stating the same issue with the same vaccine !!! My wife pointed it out again !
If I could I would give it 0 stars. Waiting time is horrible, nurses never give you a smile or make you feel comfortable. The Dr needs to go back and learn about professionalism and ethics. He is always crashing, he barely check you. My first appointment he body shamed me saying my back was like a buffalo hump which was very horrible being that I struggle with weight issues all my life to the point of being bulimic at some point.Mind you at the time of my appointment I was 180 so we are not talking about morbid obesity. On my last appoiment I went with my mom and he cared more about talking to my mom and flirting with her. When he took out his personal phone to look for a food text to show my mom as he was scrolling down his texts there was pics of naked women front and back and he had the phone right on my face. He turned to me and told me they send him those texts and he kept scrolling down like nothing happened. Disrespectful and pig headed. And 0 Dr skills.
GREAT DOCTOR GREAT PERSON AND THE MOST IMPORTANT THING IS THAT HE ALWAYS WANT TO HELP
Dr Frank J Yanez is a US Doctor based in Kissimmee, Florida. Dr Frank J Yanez is located at 401 W Oak St, Kissimmee, FL 34741, USA.
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